Resolved -
The incident was resolved at Thursday, 12 June 2025 at 20:45 (UTC). All services have been verified, and are operating as expected. We will continue to monitor to ensure ongoing stability.
Jun 13, 02:04 UTC
Update -
All services have been fully restored and are operating normally. We will continue to monitor platform metrics to ensure ongoing stability and performance.
Jun 12, 21:10 UTC
Monitoring -
Services have been restored for the majority of users, and we are continuing to monitor system performance closely.
Jun 12, 20:45 UTC
Identified -
The root cause of the issue has been identified, and mitigation measures have been applied. While some users may still experience intermittent issues, the Web Portal and related services are gradually being restored.
Jun 12, 20:28 UTC
Update -
We are currently experiencing issues with access to the Web Portal and partial disruptions across several services. Our team is actively investigating the root cause, and we will provide further updates as more information becomes available.
Jun 12, 19:11 UTC
Update -
We are continuing to investigate this issue.
Jun 12, 18:50 UTC
Investigating -
We are aware of an access issue affecting the Web Portal and are currently investigating the cause. We will provide updates as more information becomes available.
Jun 12, 18:48 UTC
